DeVizardofOZ
Aug 26, 05:57 AM
in my experience, their support has always sucked..even from day 1 with my first PowerMac G5 back in 2004.
Let's see...
PowerMac G5 arrived with a defective superdrive, miscalibrated fans. The genius 'couldn't hear the fans', and accidentally put the repair in someone else's name, so when I tried to pick it up, I had to haggle to get it. Oh, and when I did finally get it, the superdrive was still broken. Super...
Cinema Display arrived with 7 dead pixels...I know this is a touchy issue, but the problem with their support regarding it was that none of them knew the actual number to replace it at. The phone people told me 5, the store (after the 45 minute drive there) told me 15, and another rep (who finally replaced it) told me 3.
iMac G5 had a defective power supply on arrival--would shut off randomly, some times not turning on. They refused to acknowledge this the first time we were there...the second time we were there...third time...fourth time they gave in--by saying "we'll keep it overnight." They still.."couldn't find a problem." When they gave it back, it worked for..two weeks, then the fans started being wonky. They couldn't hear that the first or second visit, on the third visit they took it overnight, "couldn't hear any audible issue", but it shutdown on them. I guess taking our word for it, they replaced the fan assembly, logic board, and power supply. Worked for a month, now it still shuts down.
MacBook Pro had the defective battery (random shutdowns), now fixed. Also, I had the screen buzz (now fixed), CPU A Whine (now fixed). They basically fixed all the issues in this machine, but were four days over their expected return time.
I'm not saying their support is totally crap, but they're certainly not consistent in performance, technical knowledge, friendliness, or even coverage. I was talking to a friend about "what I'd do if I were Steve Jobs," and the first thing we agreed on was to fire the entire AppleCare department, and all the genius', because they all seem to suck.
But hey, my iBook G4 and MacBook are fine...
There shouldn't be LUCK involved when buying ANYTHING, including an APPLE:p
Let's see...
PowerMac G5 arrived with a defective superdrive, miscalibrated fans. The genius 'couldn't hear the fans', and accidentally put the repair in someone else's name, so when I tried to pick it up, I had to haggle to get it. Oh, and when I did finally get it, the superdrive was still broken. Super...
Cinema Display arrived with 7 dead pixels...I know this is a touchy issue, but the problem with their support regarding it was that none of them knew the actual number to replace it at. The phone people told me 5, the store (after the 45 minute drive there) told me 15, and another rep (who finally replaced it) told me 3.
iMac G5 had a defective power supply on arrival--would shut off randomly, some times not turning on. They refused to acknowledge this the first time we were there...the second time we were there...third time...fourth time they gave in--by saying "we'll keep it overnight." They still.."couldn't find a problem." When they gave it back, it worked for..two weeks, then the fans started being wonky. They couldn't hear that the first or second visit, on the third visit they took it overnight, "couldn't hear any audible issue", but it shutdown on them. I guess taking our word for it, they replaced the fan assembly, logic board, and power supply. Worked for a month, now it still shuts down.
MacBook Pro had the defective battery (random shutdowns), now fixed. Also, I had the screen buzz (now fixed), CPU A Whine (now fixed). They basically fixed all the issues in this machine, but were four days over their expected return time.
I'm not saying their support is totally crap, but they're certainly not consistent in performance, technical knowledge, friendliness, or even coverage. I was talking to a friend about "what I'd do if I were Steve Jobs," and the first thing we agreed on was to fire the entire AppleCare department, and all the genius', because they all seem to suck.
But hey, my iBook G4 and MacBook are fine...
There shouldn't be LUCK involved when buying ANYTHING, including an APPLE:p
djchristie
Nov 29, 08:10 AM
Surely if they want a cut of mp3 players they should also have a cut of:
Hard drive sales in general (my computer has more music on thatn my iPod)
Mobile phones that can play mp3's
PSP's
cd players and hifi's that play mp3 cd's
any SD, memory stick, flash drive etc that could be used to store alleged stolen music.....
the list goes on.
Hope steve, and everyone else, tells them where to go.
Hard drive sales in general (my computer has more music on thatn my iPod)
Mobile phones that can play mp3's
PSP's
cd players and hifi's that play mp3 cd's
any SD, memory stick, flash drive etc that could be used to store alleged stolen music.....
the list goes on.
Hope steve, and everyone else, tells them where to go.
swingerofbirch
Aug 7, 04:25 PM
Good lord. Whatever happened to simplicity? It looked like a three ring circus up there today.
Now come on. Time machine? With a picture of outer space and stars? This looks so gimmicky. They are getting to be like Microsoft and just adding new features instead of making things easier and streamlined. Why not just improve the Backup program that comes with .Mac or include it for free? Do we really need another interface? To me it looks like form over function.
Now come on. Time machine? With a picture of outer space and stars? This looks so gimmicky. They are getting to be like Microsoft and just adding new features instead of making things easier and streamlined. Why not just improve the Backup program that comes with .Mac or include it for free? Do we really need another interface? To me it looks like form over function.
GooMan
Apr 12, 12:42 PM
I really don't know what to do now.
I have a 3GS, decided to skip the iPhone 4 (was eligible for upgrade), and my contract is up in June or July. I don't want to buy an iPhone 4 knowing an iPhone 5 is around the corner. However, if the iPhone 5 has LTE I do not want it and I guess I'll have no choice but to buy an iPhone 4 then. If I am forced to buy the iPhone 4 I might as well buy an iPhone 4 today instead of waiting until the fall.
I have a 3GS, decided to skip the iPhone 4 (was eligible for upgrade), and my contract is up in June or July. I don't want to buy an iPhone 4 knowing an iPhone 5 is around the corner. However, if the iPhone 5 has LTE I do not want it and I guess I'll have no choice but to buy an iPhone 4 then. If I am forced to buy the iPhone 4 I might as well buy an iPhone 4 today instead of waiting until the fall.
Thunderhawks
Mar 31, 03:55 PM
Good. I hope they take one of the last strengths of the iPad ecosystem away from it.
Hey, are you sure you want to state that Apple has anything that is good?
You are admitting they have "strengths" even if this is the last one.
And, let's even assume that happens and Apple goes under, all their products tank and and and.
What benefit would you have from that?
Any positive thoughts in your head? You know all the negative stress Apple seems to give you will eventually cause health issues.
Hey, are you sure you want to state that Apple has anything that is good?
You are admitting they have "strengths" even if this is the last one.
And, let's even assume that happens and Apple goes under, all their products tank and and and.
What benefit would you have from that?
Any positive thoughts in your head? You know all the negative stress Apple seems to give you will eventually cause health issues.
whatever
Jul 20, 07:37 PM
yeah, what he said. Apple does not have to distinguish powermacs from servers with processor speeds. People (businesses) who need servers are not going to buy powermacs to do the job even if they are a little bit faster or cheaper; they are going to buy real rack-mounted servers.
Now you're not thinking like a competitive company that needs to continue to make money.
Sun is on the ropes and Apple now has a chance to soar in and take a lot of business from them.
Now you're not thinking like a competitive company that needs to continue to make money.
Sun is on the ropes and Apple now has a chance to soar in and take a lot of business from them.
boncellis
Apr 6, 02:11 PM
I think it's mostly about the price. I, for one, can't see myself not buying the original (iPad) when the competition is the same price. When there are more commoditized components then Android tablets will have a more enticing pricepoint and consumers will be more likely to buy them.
Adamb18c5
Jun 9, 10:25 PM
I tried to send you a pm, I'm not really sure why I couldn't.
I tried to PM you too couldn't get it to work either. You can email me at adamb18c5@gmail
I tried to PM you too couldn't get it to work either. You can email me at adamb18c5@gmail
thisisahughes
Apr 6, 04:26 PM
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Mobile/8G4)
I don't really watch television at all, so I was just wondering if there are many commercials for tablets besides the iPad?
I can't recall ever seeing a Xoom commercial even in passing, although I have seen an iPad commercial.
I see the same Xoom commercial 100 times a day.
I don't really watch television at all, so I was just wondering if there are many commercials for tablets besides the iPad?
I can't recall ever seeing a Xoom commercial even in passing, although I have seen an iPad commercial.
I see the same Xoom commercial 100 times a day.
starflyer
Apr 25, 02:04 PM
This is why we need a "loser pays" system.
facts
Apr 27, 08:52 AM
The response from Apple is weak, the words chosen carefully to leave all options open for the future. The announced actions seem to be the right ones.
Being a convinced apple user i would like to see apple to go ahead and lead the crowd, set the standards for user protection, privacy protection and data protection.
Android and Windows are not valid options, since they are far worse when it comes to protection in my opinion.
As the computers get more senses, more needs to be done to provide dependable, transparent, verified protection.
Being a convinced apple user i would like to see apple to go ahead and lead the crowd, set the standards for user protection, privacy protection and data protection.
Android and Windows are not valid options, since they are far worse when it comes to protection in my opinion.
As the computers get more senses, more needs to be done to provide dependable, transparent, verified protection.
ChrisA
Aug 7, 06:33 PM
I keep reading stuff like this. I don't think Time Machine works with the reagular harddrive. You have to use it with an external drive.
Depends on what threat you want to protect yourself from. On Tiger the trash can protects against acidental deletes and does a usfull job. Time Machine on one drive would act like a nicer, automated trash can and might even replace the trash can. In fact I don't se a need for the trash anymore.
If a user adds a second drive he still gets the effect of the automatic trash can but now can survie a disk smoking. Wat reains to be seen is how configurable this thing is. Can he backup to a server over the Internet AND to his external drive at the same time. What if you are using a RAID? can you back that up to a second RAID? Who backs up the backup server? What is to prevent a "backup cycle" so where one small change fills up every disk on the network? That would be if "A" backed or "B" and "B" backed up "A". Does the system detect longer cycles?? How?
Depends on what threat you want to protect yourself from. On Tiger the trash can protects against acidental deletes and does a usfull job. Time Machine on one drive would act like a nicer, automated trash can and might even replace the trash can. In fact I don't se a need for the trash anymore.
If a user adds a second drive he still gets the effect of the automatic trash can but now can survie a disk smoking. Wat reains to be seen is how configurable this thing is. Can he backup to a server over the Internet AND to his external drive at the same time. What if you are using a RAID? can you back that up to a second RAID? Who backs up the backup server? What is to prevent a "backup cycle" so where one small change fills up every disk on the network? That would be if "A" backed or "B" and "B" backed up "A". Does the system detect longer cycles?? How?
Glideslope
Mar 31, 06:14 PM
I've really loved my experience with Android so far. I've had an iPhone and a iPhone 3G and I am an iPhone developer.... yet I use Android.
Android will always be "open source" and this is not inconsistent with Google applying more control to stem inoperable fragmentation. These two ideas are not at odds.
I cannot wait for Google to do what I think Amazon is currently trying to do with their new App. Store.
That said I really like the new iPad 2, but sadly my next purchase would prolly be a i7 MacBook Pro.
Fragmentation, more control, more fragmentation, more control, more......
Microsoft, Vista, more Microsoft, more Vista, more.....
Too late. What comes after Honey Comb will be the test. Honey Comb = Mobile Vista. :apple:
Android will always be "open source" and this is not inconsistent with Google applying more control to stem inoperable fragmentation. These two ideas are not at odds.
I cannot wait for Google to do what I think Amazon is currently trying to do with their new App. Store.
That said I really like the new iPad 2, but sadly my next purchase would prolly be a i7 MacBook Pro.
Fragmentation, more control, more fragmentation, more control, more......
Microsoft, Vista, more Microsoft, more Vista, more.....
Too late. What comes after Honey Comb will be the test. Honey Comb = Mobile Vista. :apple:
steadysignal
Apr 12, 07:51 AM
i actually dont mind this. i'd like to enjoy the 4 a little longer...
Cameront9
Aug 7, 05:02 PM
Like the whole 3ghz thing?
Ahh, but that was a different situation. In that case, Steve said that, but was dependent on IBM to make it come true.
In this Case, steve is only dependent on his own company to make it come true.
And did anyone else laugh today when they showed the top of the line Mac Pro--at 3Ghz?
Ahh, but that was a different situation. In that case, Steve said that, but was dependent on IBM to make it come true.
In this Case, steve is only dependent on his own company to make it come true.
And did anyone else laugh today when they showed the top of the line Mac Pro--at 3Ghz?
swingerofbirch
Aug 26, 07:39 PM
I hope they use Conroe in the iMac over Merom. Conroe is faster than Merom at cheaper prices. But it would mean more hardware tweaking that plopping a Merom in there.
icutvideo
Apr 6, 01:22 PM
Blu Ray is great for the wedding shooters and cutters.
Most corporate videos are being delivered by file or laid back to tape.
Most corporate videos are being delivered by file or laid back to tape.
After G
Aug 25, 11:26 PM
I guess I am lucky, but I haven't had problems through all the Macs I have bought. It may be because I haven't bought rev A of any product.
The eMac was 2nd gen. No problems.
The iBook was 2nd to last gen. No problems.
And the Intel Mac mini is just an internals change. We'll wait and see.
If my Intel mini conks out unexpectedly, I will give Apple one more chance, because they haven't worked with Intel hardware extensively like PPC hardware.
At the same time, there is a price to pay for lower prices. Would you be willing to pay premiums for quality? I'm glad Apples are cheaper, but not glad about the downturn in quality. I think I would pay a bit more for quality, myself.
The eMac was 2nd gen. No problems.
The iBook was 2nd to last gen. No problems.
And the Intel Mac mini is just an internals change. We'll wait and see.
If my Intel mini conks out unexpectedly, I will give Apple one more chance, because they haven't worked with Intel hardware extensively like PPC hardware.
At the same time, there is a price to pay for lower prices. Would you be willing to pay premiums for quality? I'm glad Apples are cheaper, but not glad about the downturn in quality. I think I would pay a bit more for quality, myself.
cmaier
Apr 19, 06:16 PM
After reading some of the lawsuit, I had to post this..
Proof that Samsung ripped off Apple's rip off of Delicious Library?
Proof that Samsung ripped off Apple's rip off of Delicious Library?
dissdnt
Jun 9, 02:59 PM
Went down to Radio Shack today. They are doing a trade in but you're never gonna get the max price they offer unless it's out of the box new. My 3gs has normal wear over the year so they will only give 230 for it.
And I have a feeling trading in prices will drop when the iPhone 4 drops.
And I have a feeling trading in prices will drop when the iPhone 4 drops.
MacRumors
Aug 16, 10:33 PM
http://www.macrumors.com/images/macrumorsthreadlogo.gif (http://www.macrumors.com)
Barefeats provides (http://www.barefeats.com/quad06.html) benchmarks comparing the Quad 3GHz Mac Pro (Xeon) vs the Quad G5 2.5GHz Power Mac (G5). This represents the new top of the line vs the old top of the line Mac.
They provide benchmarks for both non-Universal and Universal applications between the Mac Pro 3GHz, Mac Pro 2.66GHz and PowerMac G5 Quad 2.5GHz.
The top-end Mac Pro performed well compared to the Quad G5 with both Photoshop CS2 and After Effects 7.0 despite running under Rosetta emulation on the Mac Pro. Universal upgrades to these applications should provide additional performance boosts.
Meanwhile, Universal applications iMovie HD 6, Final Cut Pro 5, FileMaker Pro 8.5 and Cinebench 9.5 generally showed substantial improvements even in the 2.66GHz Mac Pro vs the 2.5GHz PowerMac.
There's no doubt that both versions of the Mac Pro are faster than the G5 Quad-Core running Universal Binary apps like iMovie, Final Cut Pro, etc. As you can see from the four UB tests we ran in this session, the Mac Pro 2.66GHz was as much as 62% faster than the Quad-Core G5/2.5GHz. The Mac Pro 3.0GHz was as much as 85% faster.
Barefeats provides (http://www.barefeats.com/quad06.html) benchmarks comparing the Quad 3GHz Mac Pro (Xeon) vs the Quad G5 2.5GHz Power Mac (G5). This represents the new top of the line vs the old top of the line Mac.
They provide benchmarks for both non-Universal and Universal applications between the Mac Pro 3GHz, Mac Pro 2.66GHz and PowerMac G5 Quad 2.5GHz.
The top-end Mac Pro performed well compared to the Quad G5 with both Photoshop CS2 and After Effects 7.0 despite running under Rosetta emulation on the Mac Pro. Universal upgrades to these applications should provide additional performance boosts.
Meanwhile, Universal applications iMovie HD 6, Final Cut Pro 5, FileMaker Pro 8.5 and Cinebench 9.5 generally showed substantial improvements even in the 2.66GHz Mac Pro vs the 2.5GHz PowerMac.
There's no doubt that both versions of the Mac Pro are faster than the G5 Quad-Core running Universal Binary apps like iMovie, Final Cut Pro, etc. As you can see from the four UB tests we ran in this session, the Mac Pro 2.66GHz was as much as 62% faster than the Quad-Core G5/2.5GHz. The Mac Pro 3.0GHz was as much as 85% faster.
Fabio_gsilva
Jul 27, 11:53 AM
Gee, talk about getting ahead of yourself.
Core 3 will be out before Vista is. I'm going to call it now.
Everybody, be my witness, Core 3 (any processor that goes beyond Core 2 because I don't know if they'll call it "Core 3") will be out before a consumer version of Vista is shipped.
I'll remember!
Core 3 will be out before Vista is. I'm going to call it now.
Everybody, be my witness, Core 3 (any processor that goes beyond Core 2 because I don't know if they'll call it "Core 3") will be out before a consumer version of Vista is shipped.
I'll remember!
BaldiMac
Mar 22, 02:11 PM
The screen is not 50% smaller. Nice way of making yourself look stupid.
Actually it is less than 50% the screen area of an iPad. Maybe you should check your math before calling someone stupid.
iPad display is about 45 square inches
Playbook display is about 21.5 square inches
Actually it is less than 50% the screen area of an iPad. Maybe you should check your math before calling someone stupid.
iPad display is about 45 square inches
Playbook display is about 21.5 square inches
bryanc
Aug 11, 10:52 AM
I'm stuck in a contract for another year, so I'll be watching to see how this pans out. Hopefully, I'll be able to jump on a Rev B without reservations.
Given Apple's patent on the click-wheel interface, what do you think the likelihood of a virtual rotary phone interface? There are plenty of people who are now adults who've never 'dialled' a phone. It would be really slick if Apple could find a way for all of us old-farts to re-activiate our kinaesthetic memories and dial up and old friend using the click wheel on our new iPhones.
Cheers
Given Apple's patent on the click-wheel interface, what do you think the likelihood of a virtual rotary phone interface? There are plenty of people who are now adults who've never 'dialled' a phone. It would be really slick if Apple could find a way for all of us old-farts to re-activiate our kinaesthetic memories and dial up and old friend using the click wheel on our new iPhones.
Cheers
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